Please note that our engraving computer is down and we cannot currently offer engraving services. MEDALS: In order to have medals back in time for Remembrance Day, our mounting team will be accepting larger sets of medals, consisting of 5 or more medals, until 20 October. For smaller sets, 4 or less, you have until 27 October to get them in. If your medals need to be shipped, please submit them as early as possible so that we have plenty of time to ship them to get them to you on time. Medals take 2-3 weeks from mid-week pick-up.
Please note that our engraving computer is down and we cannot currently offer engraving services. MEDALS: In order to have medals back in time for Remembrance Day, our mounting team will be accepting larger sets of medals, consisting of 5 or more medals, until 20 October. For smaller sets, 4 or less, you have until 27 October to get them in. If your medals need to be shipped, please submit them as early as possible so that we have plenty of time to ship them to get them to you on time. Medals take 2-3 weeks from mid-week pick-up.
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Terms of Service and Policies

Terms of Service

This website is operated by The Mercury Shop. Throughout the site, the terms “we”, “us” and “our” refer directly to The Mercury Shop. The Mercury Shop offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

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Privacy Policy

When you make a purchase from our store, as part of the buying and selling process we collect the personal information you give us such as your name, phone number, shipping address and email address.

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Return Policy

Our return policy lasts 30 days. If 30 days have gone by since the date of your purchase, unfortunately we can’t offer you a refund or exchange. This applies to all products purchased both in store and online.

To be eligible for a return or exchange you must have your original receipt. Your item must be unused and still enclosed inside the original packaging. We reserve the sole right to determine if the product is in new condition enclosed in original packaging.

Refunds will be issued using the exact payment method which originally paid for the item. 

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